Safety & Compliance Overview

Electrical Safety

• The Will-Call device operates exclusively on low voltage 5V DC power

• Power is supplied via an external UL-listed Class 2 power adapter

• No high-voltage (120VAC) components are present within the device enclosure

• The system is designed to minimize risk of electrical shock or fire

• Device operates at low power with minimal heat generation

• Enclosure materials selected to meet industry flame-resistance standards UL94

• No internal components capable of generating unsafe temperatures under normal operation

• Fully enclosed design with no exposed wiring

• Low-profile, lightweight form factor

• Designed for safe placement in resident rooms and bedside environments

• Utilizes pre-certified wireless modules

• Designed to meet FCC requirements for intentional radiators

• Formal FCC testing underway as part of production scaling

• Designed specifically for skilled nursing and long-term care settings

• Eliminates need for physical button pressing (important for mobility-impaired residents)

• Supports facility goals for resident safety and responsiveness

• Current version utilizes UL-listed external power supply

• Product is designed to meet UL/IEC 62368-1 safety standards

• Formal third-party certification (ETL/UL) in process